Refund policy

Due to the custom nature of our products, all sales are final. We do not accept returns, exchanges, or cancellations after the 24-hour grace period. Each item is handmade with love (and a little chaos), so please be sure to double-check your order before placing it.

If your item arrives damaged or there’s an issue on our end, don’t panic—we’ve got you! Please contact us within 3 days of delivery with photos and a description of the issue so we can make it right.

Spark & Cinder is not responsible for:
    •    Delays caused by shipping carriers
    •    Minor imperfections that do not affect function (these are handmade!)
    •    Damage caused by improper use or care